Certus Claims Administration, LLC

Who we are

Certus Claims is an independent, customized claims administrator. We specialize in the management of liability and auto claims in all 50 states for clients whose primary exposures are from the on-premises activities of guests, invitees, and licensees. Targeted industries include Hospitality, Habitation, Retail and Recreation. Potential buyers of our service include:

• Commercial insurance brokers

• Program administrators

• Insurance Companies and Reinsurers

• Risk retention groups

• Captive insurers

• Self-insured policyholders

We differentiate ourselves from our competition by emphasizing tailored services and expertise in the niche industries we serve. Our Claims Specialists know more than the competition about our particular clients’ concerns, the laws that apply to their businesses, and the most effective means of managing and closing their claims. We also provide valuable feedback designed to control risk and mitigate future losses. Therefore, we achieve consistently superior bottom-line results for those we represent.

For a basic introduction to Certus Claims capabilities, please see our brochure.

Who Our Customers Are

We are the TPA of choice for the following industries:

Hospitality	Habitational	Recreation	Retail
Hotels Bed & Breakfasts Casinos & Gaming Restaurants Nightclubs, Bars & Taverns Caterers Country Clubs Spas & Beauty Salons	Condominiums Apartment Buildings Time Shares Hospices Long-term Care Facilities	Arcades Amusement and Water Parks Wineries Theatres Roller / Ice Skating Rinks Horseback Riding Sports Arenas & Events Museums Marinas	Shopping Centers & Malls Mixed Use Mercantile Convention Centers and Planners

 Why You Want Certus Claims to Adjust Your Claims

Our customers typically need no fewer than 50 claims adjusted per year, and no more than 1000. You should hire us if:

You want the bottom-line results that only specialists get. We’ve proved that specialization works, successfully handling claims for one of the largest hospitality programs in the United States. We assign you an experienced specialist who knows your industry.

You want input on claims that affect your reputation and insurance dollars. We communicate on all claims, but especially those with potential for high-dollar value. You will be in the loop when we strategize to get the best possible result on a claim, whether that results from denial, settlement, or trial.

You want claims information that is up-to-the-minute and in the format that best suits your management needs. Our state-of-the-art claims system allows us to provide both real-time and “as of” reports. We can deliver data to you through regular mail, e-mail, or on-line access. Information can be in polished, easy-to-read reports, or in downloads you manipulate as desired.

You don’t want to waste another minute, or another dollar, on mediocre claims handling. Certus Claims was created for one reason: to give you the optimal result, on every claim. For a complete summary of the features and benefits Certus Claims has to offer, click here.

Contact us today!