Who We Are

Certus is an independent claims administrator delivering customized claims services. We specialize in the investigation, management, adjustment and final resolution of liability, construction, excess and auto claims in all 50 states. Targeted industries include commercial and residential construction, hospitality, habitational real estate, retail and recreation.

We have been specifically chosen by the carriers we work with based on our skill and success in claims adjusting.

We differentiate ourselves from other claims administrators by concentrating on tailored services and expertise in the niche industries we serve. Our claims specialists know our clients’ concerns, the laws that apply to their businesses and the most effective means of managing and settling claims as fairly as possible with a trained eye towards minimizing claims costs. We provide valuable feedback designed to control risk and mitigate future losses. As a result, we consistently achieve superior bottom-line results for those we represent.

Why Clients Choose Certus

The knowledge and insight that only a specialist can deliver – We’ve proven that specialization works, successfully handling claims for some of the largest specialty construction and hospitality programs in the United States. We assign an experienced specialist to your account who knows your industry.

The value we place on client’s input on claims that affect their reputation and insurance costs – We communicate to you on each claim and those with potential for high-dollar settlements receive particular attention. You will be in the loop when we strategize on getting the best possible result on a claim.

Up-to-the-minute claim information in the format that best suits clients’ management needs – Our state-of-the-art claims system generates both real-time and “as of” reports. We can deliver data to you through regular mail, e-mail, or on-line access. Information can be in polished, easy-to-read reports, or in downloads you manipulate as desired.

Bottom-line results – Certus Claims was created for one reason: to give clients the optimal result on every claim.